Support Center
Contact Our Support Team
We're here to help you create perfect professional headshots!
General Support
Email: help.headshot.ai@gmail.com
Response Time: Within 24 hours
Technical Support
Email: help.headshot.ai@gmail.com
For issues with photo uploads, processing, or app functionality
Business Hours
Monday - Friday: 9:30 AM - 6:30 PM IST
Weekend support available for premium users
Quick Troubleshooting Guide
Photo Upload Issues
- Ensure your iOS version is 14.0 or higher
- Check camera and photo library permissions in Settings
- Photos should be clear and well-lit
- Minimum resolution: 1080x1080 pixels
Processing Problems
- Ensure stable internet connection
- Clear app cache in Settings
- Restart the app if processing takes too long
- Check available device storage
Before Contacting Support
To help us assist you faster, please include:
- Your iOS device model and version
- App version number
- Screenshots of any error messages
- Steps to reproduce the issue
- Description of what you were trying to achieve